1. Booking Terms: Online Reservations can only be made with a valid credit card.
2. Cancellation Policy
Group Tours & Activities: Cancellations received greater than 24 hours prior to tour commencement are fully refundable. Cancellations received within 24 hours of tour commencement are nonrefundable. Amendment requests are subject to availability.
Private Tours & Activities: Cancellations received greater than 2 days prior to tour commencement are fully refundable. Cancellations received within 2 days of tour commencement are nonrefundable. Amendment requests are subject to availability.
Late Arrivals & No Shows: Late arrivals and no shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure.
Tours run regardless of weather conditions.
3. Minimum Numbers: We need a minimum of 2 guests to run our food tours. If we don’t reach this, then we might have to cancel the tour or if possible move it to an alternative date. If we don’t reach the minimum numbers, then we will inform you by email at least 2 days prior to the tour.
4. Food Allergies: People who have allergies and dietary restrictions may join the tours; however please keep in mind that we cannot make a 100% allergy free food guarantee since the food preparation is out of our reach and control. Cross-contamination/ Cross-contact is possible. Most restaurants in Turkey are unfamiliar and unable to make provisions for serious cross-contact allergies.
5. Gift Cards: Gift cards & certificates are non-refundable.